Security Service Contracts

Security Service Contracts

Encom provide a long established Maintenance and Service Contract Facility for many of our Security Services Clients in the Dublin and Leinster area. Covering hardware and software, scheduled maintenance and emergency callouts we can create a solution to suit your business.
From Software upgrades and enhancements, checking and adjusting all cameras, to storage management and planning for your future security requirements let our experienced team look after your security.


Some sample options for SMEs are set out below. For our larger clients we offer a bespoke solution catering for the unique aspects of each individual business. Phone us to discuss your requirements.

Contract Option 1

  • Free telephone and remote support using Teamviewer (8 working hours max response).
  • On-site response to service issues. (Next day max response time).
  • Contract hourly rate for on-site service calls.
  • Annual remote maintenance check.
  • Typical client- Up to 8 camera system or 8 access points.

Contract Option 2

  • Free telephone and remote support using Teamviewer (4 working hours max response).
  • On-site response to service issues (Response within 8 working hours).
  • Annual maintenance check (remote or on-site TBC).
  • Infrastructure analysis with specifications and layouts.
  • Contract hourly rate for on-site service calls.
  • Typical client: up to 16 camera system or up to 16 access points.

Contract Option 3

  • Free telephone and remote support using Teamviewer(2 working hours max response).
  • On-site response to service issues. (Response within 8 working hours).
  • Annual maintenance check (remote or on-site).
  • Detailed Infrastructure analysis with network maps, hardware and software inventory.
  • Contract hourly rate for on-site calls.
  • Typical client: 16 cameras and over or 16 access points and over.

Customer Logos

Below is a list of some of our clients who have maintenance and service contracts with Encom. If you would like to find out more about our service contracts or have a bespoke contract to suit your company requirements please call now to discuss with our team..

Client logos