We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
This privacy policy explains how personal data is collected and used when you use our website. It also explains how we process any data that you supply to us on this website, for instance to request a quote or to use our online services.
Encom is the Data Controller for any personal data that you supply to us as part of the services you are contracted to receive from us. As our client, you are our data subject.
Encom’s Data Protection Officer is Bernadette Killoch and can be contacted at bernadette@encom.ie
What personal data we collect
The personal data collected depends on how you use our website. You can browse the site, you can fill in forms on the website to contact us, purchase products from our online shop, use our configurators to get quotations, download documents from us, or you can subscribe to our mailing list. Encom’s websites collect personal data to provide these services.
We collect information about you when subscribe to our newsletters or to receive our publications; apply for employment with us; attend one of our seminars; and engage in business dealings with us.
What we do
Use the personal data that you provide on our web forms and questionnaires
Provide our core services of Electronic Security, IT Sales and Services
Provide our online shop services
Contact you regarding the services we provide
Retain your data under our data retention policy after your contract has expired
Where you require us to make Reasonable Adjustments to enable you to attend a meeting or interview, we may require further information from you.
Our legal basis under GDPR
Article 6(1)(b) – when you provide us with your personal data, for instance to obtain a quote for our services, this is a necessary step to take at the request of the data subject prior to entering into a contract
Article 6(1)(b) – this is necessary for the performance of a contract with you, our data subject
Article 6(1)(b) – this is necessary for the performance of a contract with you, our data subject
Article 6(1)(f) – we need to contact you for our legitimate interests so that we can gather more information for the provision of our services, or to deliver those services most effectively
Article 6(1)(f) – we need to retain your personal data for only as long as necessary under the law to protect our legitimate interests
Article 9(2)(a) of GDPR (explicit consent).
If this includes information about your physical or mental health, such information (being sensitive personal data, Special Category data), will only be used by us, with your explicit consent, to assess your eligibility for Reasonable Adjustments. We will not share or disclose it to others. You can withdraw your consent as anytime by contacting us. Please note that we may not be able to process your request for Reasonable Adjustments if you do this.
The following table sets out the categories of personal data that we obtain.
Personal Data
Name, postal address, email address, website, identification number, location data, online identifier – these are classed as personal data
Explanation
This data is provided by you on our web forms and questionnaires, either to obtain a quote from us, subscribe to one of our newsletters, request a service from us or as part of the provision of your existing contractual services. This data may be provided if you apply for a job opportunity in Encom
We may collect, hold, use and disclose the information collected to compile statistical data and to; maintain our database; develop/improve our website; respond to any email enquiries; notify you of any upcoming marketing, training or other events that you have opted in to; provide you with publications; manage quality control; manage systems administration; attend to compliance issues; provide you or your organisation with advice and determine suitability for employment.
We will not use or disclose your personal information for any other purpose which is not related (or in the case of sensitive information, directly related) to the above purposes without your consent unless otherwise authorised, required or permitted under the laws of Ireland. Encom does not sell your data to third parties.